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Backoffice

Planning & Organization | Design | Tech Support | Customer Support

Efficient. Structured. Flexible. In the back office I create space for your creativity. Whether it’s training planning, design, tech support or organization – I’ll help you keep an overview and provide fresh inspiration.

Backoffice

Planning & Organization | Design | Tech Support | Customer Support

Efficient. Structured. Flexible. In the back office I create space for your creativity. Whether it’s training planning, design, tech support or organization – I’ll help you keep an overview and provide fresh inspiration.

My offers

Planning & organization

When it comes to planning and organization, I am your reliable support who always keeps an overview. I think actively, bring in fresh ideas and ensure that everything runs smoothly. I respond flexibly to your needs in a structured and solution-oriented manner and am happy to work on new topics so that you can sit back and relax.


Design

In the area of ​​design, I am at your side with creative ideas. In Canva I design everything you need for your presence: from workbooks and freebies to flyers and business cards to posters and website designs. With an eye for detail and a flair for aesthetics, I ensure that your visual content delights and reflects your unique style.


Tech-Support

Do you quickly lose patience when it comes to technology? Would you like to have someone at your side who can set up and maintain your technology tools quickly and easily? I support you in making optimal use of your digital tools. I set up calendar tools, customize websites and make sure everything runs smoothly. I work in a solution-oriented manner and am flexible in order to respond to your specific needs.


Customer Support

In customer support, I support you with deep inner peace, great friendliness and extensive experience. I represent your company to the outside world in a trustworthy and responsible manner by carefully handling concerns and answering questions competently. This is how I ensure that your customers are always satisfied and your company is in the best hands.

Do you need further support?

I can also support you with social media, landing pages or your email marketing. Feel free to take a look at my offers. We would be happy to put together an individual combination offer for you.

How I work

Diligence

I take great care in my work. Every detail counts, be it in the creation of content or the design of your online presence. I take the time to think everything through carefully and ensure that the result meets your expectations and is of a high quality. This is the only way I can offer you the best and do your project justice.

Communication

Open and honest communication is particularly important to me. I believe that the key to a successful project lies in clear and continuous dialogue. That’s why I’m always available and happy to receive your feedback and ideas. Together we can find the best solutions and achieve your goals.

Creativity

Creativity is at the heart of my work. I bring in fresh ideas and innovative approaches to present your brand in a unique and appealing way. I draw inspiration from current trends without losing sight of the authenticity of your company. The result is an unmistakable online presence that inspires and is memorable.

My experiences

2023-2024: Back office + website + social media for a business coaching company

Backoffice
⫸ Annual planning
⫸ Training preparation
⫸ Research work

Website
⫸ Plugin updates
⫸ Website maintenance
⫸ Creation of new elements in LearnDash
⫸ Posting new blog posts (SEO compliant)
⫸ Setting up a cookie plugin
⫸ Setting up new products in WooCommerce


Tech support
⫸ Integrate business structure (MS 360)
⫸ Set up and maintain board (Asana)
⫸ Integrate calendar tool (Calendly)


Design
⫸ Design of freebies, presentations and workbooks


Social media
⫸ Social media management
⫸ Content creation (graphics, texts, hashtags)
⫸ Community management for Instagram and LinkedIn

Email marketing
⫸ Set up newsletter (Hubspot)
⫸ Create email templates
⫸ Create a monthly newsletter
⫸ Create graphics

since 2022: Back office + design for an international business coaching company

Back office
⫸ Customer service
⫸ Email management
⫸ Project planning
⫸ Board management (Asana)
⫸ Research
⫸ Team coordination


Tech support
⫸ Submission of new calendars (Calendly)
⫸ Maintenance of online structures in Microsoft Teams

Design:
⫸ Workbook design
⫸ PowerPoint Master Templates
⫸ Canva templates (presentations, PDFs)
⫸ Various graphics in Canva
⫸ Creation of a complete design: branding and layout for new coaching project

Social media:
⫸ Social media: Management
⫸ Content creation
⫸ Community management (Instagram, LinkedIn, Facebook)

Email marketing
⫸ Monthly newsletter with ActiveCampaign


Translation
⫸DE-ENG
⫸ENG-ENG

Website
⫸ Creation of a website with Wixx
⫸ Creation of a website with WordPress
⫸ Integration of ActiveCampain
⫸ New online course creation in LearnDash with WP Bakery Frontend
⫸ Maintenance of the online course programme with the Learndash plugin in WP

2021-2024: Back office + design for a software entrepreneur

Back office
⫸ Data maintenance
⫸ Project management
⫸ Board management (Jira, Asana, Confluence…)
⫸ E-mail and appointment coordination

Websites
⫸ Plugin updates
⫸ Contribution creation and editing
⫸ Website creation in the page builder (Yootheme, WP Bakery, Elementor)


Design
⫸ Design of interactive PDF documents
⫸ Layout creation for webpages


Do you have further questions?

Then write me a message or arrange a free introductory appointment with me! We will find the right package for you!