Backoffice, das mitdenkt.
Planning & Organization | Design | Tech Support | Customer Support
Efficient. Structured. Flexible. In the back office I create space for your creativity. Whether it’s training planning, design, tech support or organization – I’ll help you keep an overview and provide fresh inspiration.
Backoffice
Planning & Organization | Design | Tech Support | Customer Support

Efficient. Structured. Flexible. In the back office I create space for your creativity. Whether it’s training planning, design, tech support or organization – I’ll help you keep an overview and provide fresh inspiration.
My offers

Planning & organization
When it comes to planning and organization, I am your reliable support who always keeps an overview. I think actively, bring in fresh ideas and ensure that everything runs smoothly. I respond flexibly to your needs in a structured and solution-oriented manner and am happy to work on new topics so that you can sit back and relax.

Design
In the area of design, I am at your side with creative ideas. In Canva I design everything you need for your presence: from workbooks and freebies to flyers and business cards to posters and website designs. With an eye for detail and a flair for aesthetics, I ensure that your visual content delights and reflects your unique style.

Tech-Support
Do you quickly lose patience when it comes to technology? Would you like to have someone at your side who can set up and maintain your technology tools quickly and easily? I support you in making optimal use of your digital tools. I set up calendar tools, customize websites and make sure everything runs smoothly. I work in a solution-oriented manner and am flexible in order to respond to your specific needs.

Customer Support
In customer support, I support you with deep inner peace, great friendliness and extensive experience. I represent your company to the outside world in a trustworthy and responsible manner by carefully handling concerns and answering questions competently. This is how I ensure that your customers are always satisfied and your company is in the best hands.
My experiences
Back office
⫸ Data maintenance
⫸ Project management
⫸ Board management (Jira, Asana, Confluence…)
⫸ E-mail and appointment coordination
Websites
⫸ Plugin updates
⫸ Contribution creation and editing
⫸ Website creation in the page builder (Yootheme, WP Bakery, Elementor)
Design
⫸ Design of interactive PDF documents
⫸ Layout creation for webpages
Back office
⫸ Customer service
⫸ Email management
⫸ Project planning
⫸ Board management (Asana)
⫸ Research
⫸ Team coordination
Tech support
⫸ Submission of new calendars (Calendly)
⫸ Maintenance of online structures in Microsoft Teams
Design:
⫸ Workbook design
⫸ PowerPoint Master Templates
⫸ Canva templates (presentations, PDFs)
⫸ Various graphics in Canva
⫸ Creation of a complete design: branding and layout for new coaching project
Social media:
⫸ Social media: Management
⫸ Content creation
⫸ Community management (Instagram, LinkedIn, Facebook)
Email marketing
⫸ Monthly newsletter with ActiveCampaign
Translation
⫸DE-ENG
⫸ENG-ENG
Website
⫸ Creation of a website with Wixx
⫸ Creation of a website with WordPress
⫸ Integration of ActiveCampain
⫸ New online course creation in LearnDash with WP Bakery Frontend
⫸ Maintenance of the online course programme with the Learndash plugin in WP
Backoffice
⫸ Annual planning
⫸ Training preparation
⫸ Research work
Website
⫸ Plugin updates
⫸ Website maintenance
⫸ Creation of new elements in LearnDash
⫸ Posting new blog posts (SEO compliant)
⫸ Setting up a cookie plugin
⫸ Setting up new products in WooCommerce
Tech support
⫸ Integrate business structure (MS 360)
⫸ Set up and maintain board (Asana)
⫸ Integrate calendar tool (Calendly)
Design
⫸ Design of freebies, presentations and workbooks
Social media
⫸ Social media management
⫸ Content creation (graphics, texts, hashtags)
⫸ Community management for Instagram and LinkedIn
Email marketing
⫸ Set up newsletter (Hubspot)
⫸ Create email templates
⫸ Create a monthly newsletter
⫸ Create graphics
Do you need further support?
I can also support you with social media, landing pages or your email marketing. Feel free to take a look at my offers. We would be happy to put together an individual combination offer for you.
What my customers say

Heike
Die Zusammenarbeit mit Julia ist für mich eine unglaublich wertvolle Unterstützung. Sie hat viel Struktur in mein Unternehmen gebracht und übernimmt dabei so viele unterschiedliche Aufgaben – von organisatorischen und technischen Themen über die Website bis hin zu Social Media, E-Mail-Marketing und Design.
Was mich besonders beeindruckt, ist ihre Vielseitigkeit. Julia arbeitet sich schnell in neue Themen ein, denkt selbstständig mit und bringt gleichzeitig ein sehr gutes Gespür für Gestaltung und eine starke visuelle Umsetzung mit. Gerade diese Kombination aus Organisation, technischem Verständnis und Kreativität ist für mich besonders wertvoll.
Ich kann mich darauf verlassen, dass Aufgaben zuverlässig umgesetzt werden und Julia auch selbst sieht, wo Unterstützung gebraucht wird. Dadurch schafft sie mir nicht nur Freiraum, sondern bringt mein Unternehmen insgesamt ein großes Stück weiter.
Nadine
‘Working with Julia is simply fun. She brings fresh energy to the company and is characterised by her independent and proactive way of working. She has taken a lot of work off my hands with her forward-thinking approach and helped me to look at critical situations with more humour. Julia, thank you for your wonderful energy!’
Do you have further questions?
Then write me a message or arrange a free introductory appointment with me! We will find the right package for you!
